Terms & Conditions

These Terms & Conditions ("Terms") govern your access to and use of solvintel.com (the "Website"), operated by Solvintel, a technology consultancy registered as a Micro, Small and Medium Enterprise (Udyam) under the Government of India, at No. 20, Kuyavar Street, Ammapet, Thanjavur, Tamil Nadu 614401, India ("Solvintel", "we", "us", "our").

By accessing or using the Website you confirm that you have read, understood and agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Website.

1. About the Website and our services

The Website presents Solvintel's capabilities, which include enterprise ERP solutions, custom software development, business process automation, digital transformation strategy, talent solutions, cloud infrastructure, and security and compliance services. The Website is for information and to let you contact us. Nothing on it is an offer capable of acceptance, a quotation, or a guarantee of availability of any service.

2. Eligibility

You must be at least 18 years old and capable of entering a binding contract under Indian law to use the Website. If you use it on behalf of an organization, you confirm that you are authorised to bind that organization to these Terms.

3. Engagements for services

Any paid project with Solvintel, such as software development, automation or consulting, is governed by a separate written proposal, statement of work or services agreement signed or accepted in writing by both parties. If that document conflicts with these Terms, the signed document prevails for that engagement. Unless that document says otherwise:

• Scope and changes: Work is limited to the agreed scope. Changes to scope, timeline or cost need written agreement from both parties.
• Fees and payment: Fees, milestones and taxes (including GST where applicable) are as stated in the proposal. Invoices are payable within the period stated on the invoice. Late payments may pause work and may attract interest at a reasonable rate.
• Client responsibilities: You will provide timely access, content, feedback and approvals. Delays caused by you can move delivery dates.
• Ownership of deliverables: On full payment, you own the custom deliverables created specifically for you. Solvintel retains ownership of its pre-existing tools, frameworks, libraries, templates and know-how, and grants you a non-exclusive, perpetual licence to use them as part of the deliverables. Third-party and open-source components stay under their own licences.
• Confidentiality: Each party will keep the other's non-public business and technical information confidential and use it only for the engagement, except where disclosure is required by law.
• Portfolio: Unless you tell us in writing not to, we may name you as a client and describe the general nature of the work, without disclosing confidential information.

4. Acceptable use

When using the Website you agree not to:

• Break any law or infringe anyone's rights.
• Submit false, misleading or defamatory information, or impersonate any person or organization.
• Send spam, malware, or anything harmful or unlawful through the contact form, newsletter form or any other feature.
• Probe, scan, test or attempt to breach the security of the Website, or interfere with its operation, or access it by automated means that place an unreasonable load on it.
• Copy, scrape, reproduce or republish the Website's content at scale without our written permission.

We may block access or remove submissions that breach these rules.

5. Intellectual property

The Website, including its text, graphics, logos, layout, design and code, belongs to Solvintel or its licensors and is protected by Indian and international intellectual property laws. The Solvintel name and logo are our marks. Client names and logos shown on the Website belong to their respective owners and appear with their permission or for factual reference only.

You may view the Website and print or share a page for your own non-commercial, business-evaluation use, provided you keep all notices intact. All other use needs our written permission.

6. Your submissions

When you send us a message or other content, you confirm that it is accurate, that you have the right to share it, and that it does not breach any law or third-party right. You grant us permission to use it to respond to you and to evaluate and prepare proposals. We handle personal information as described in the Privacy Policy.

7. Accuracy of information, testimonials and statistics

We work to keep the Website accurate and current, but we do not warrant that it is complete, error-free or up to date. Statistics, satisfaction figures and testimonials describe our own experience and clients' individual experiences. They are not guarantees of results for any future engagement, which will depend on its own scope, inputs and circumstances.

8. Third-party links and services

The Website may link to or rely on third-party services, such as WhatsApp, email providers and hosting infrastructure. We do not control them, and your use of them is subject to their own terms and policies. We are not responsible for their content, availability or practices.

9. Disclaimer of warranties

To the fullest extent permitted by law, the Website and its content are provided "as is" and "as available", without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement and uninterrupted or secure operation. Information on the Website is general in nature and is not legal, financial, tax or other professional advice.

10. Limitation of liability

To the fullest extent permitted by law, Solvintel and its founder, employees and contractors are not liable for any indirect, incidental, special, consequential or punitive loss, or for loss of profit, revenue, data or goodwill, arising from your use of, or inability to use, the Website. Our total liability for any claim connected with the Website is limited to INR 10,000. For paid engagements, liability is governed by the signed services agreement and, absent one, is limited to the fees you paid for the specific deliverable giving rise to the claim in the three months before the claim arose. Nothing in these Terms excludes liability that cannot be excluded under applicable law, including for fraud or wilful misconduct.

11. Indemnity

You agree to indemnify and hold Solvintel harmless against claims, losses and reasonable costs arising from your breach of these Terms, your unlawful use of the Website, or content you submit that infringes any right.

12. Availability and changes to the Website

We may modify, suspend or discontinue any part of the Website at any time without notice. We are not liable for downtime or interruptions, including those caused by events beyond our reasonable control such as network failures, power outages, hosting-provider outages, natural events or government action.

13. Termination

We may restrict or end your access to the Website at any time, without notice, if you breach these Terms or for security or legal reasons. Sections that by their nature should survive termination, including intellectual property, disclaimers, limitation of liability, indemnity and governing law, will do so.

14. Governing law and disputes

These Terms are governed by the laws of India. We encourage you to contact us first so we can try to resolve any dispute in good faith. If a dispute cannot be settled within 30 days of written notice, the courts located in Tamil Nadu, India have exclusive jurisdiction, subject to any dispute-resolution clause in a signed services agreement.

15. General

• Entire agreement: These Terms and the Privacy Policy are the whole agreement between you and Solvintel about the Website.
• Severability: If any provision is held invalid, the rest remains in effect.
• No waiver: Failing to enforce a right is not a waiver of it.
• Assignment: You may not transfer your rights under these Terms. We may assign ours as part of a business transfer.
• Electronic communications: You agree that we may contact you electronically, and that electronic communications satisfy any legal requirement for writing, under the Information Technology Act, 2000.

16. Changes to these Terms

We may revise these Terms from time to time. The "Last updated" date above shows the latest version. Your continued use of the Website after changes are posted means you accept the revised Terms.

17. Contact us